The Other Jason
Boardie
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Registration Date: 11-08-2010
Posts: 325
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Hi all,
quote: | Originally posted by Redbird
What a shame about the figures though--really disappointing. Didn't you say you contacted the manufacturer when you had the issue with the Hurricane Figure? I'd write to them again, telling them you had the same issue with the G1 figure and that you cancelled your other order. In all honesty they probably won't care, but at least you let them know you weren't satisfied with their product. |
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Yes I did and I was lucky they sent out a replacement. I have checked to see if I can get a replacement for the G-1, but I haven't gotten a response yet. I don't know if it will happen or not since I had a slight argument the first time. They didn't consider it a "defect," rather damage caused by me. While technically correct, I don't think I did anything out of the ordinary with the figure by moving it around normally.
Sure, if I tried to get Polymer to fly by throwing him 30 yards to land on the pavement in the middle of my street, then that damage would have been my fault. So I'll see if I can get another replacement.
quote: | Originally posted by ChrisW
Jason, with your cred, I wonder if it's worth contacting Tatsunoko themselves to complain about the issues with the figures. It also damages their brand. I agree with Redbird that it could be worth contacting the manufacturer to tell them as well. Point out all the work you've done on the series. |
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I could, but it's not really proper in my position to do that. I don't deal directly with their domestic licensing department. So I wouldn't criticize this any more than I'd offer my thoughts to them about Gatchaman Crowds without being asked. If anyone at the studio happens to ask me directly about these figures, then yeah, I'll tell them my impressions.
Heh, I'm afraid Sentinel wouldn't care one bit about anything I've done with Tatsunoko. But I have written a polite note to them about the scratching. I'll let you know if I hear anything back. It will be interesting to hear if they've gotten other complaints - if they tell me.
The Other Jason
www.battleoftheplanets.info
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06-10-2015 01:40
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