He doesn't just want reporting to Twitch, Haley needs to take it to the police too. Although Twitch might ban him from their forum, there's every possibility he could open another account in a different username and continue.
I would also question the wisdom of posting the screenshot on Twitter too, because as you found out, it could be triggering to her other followers, who also didn't deserve to be exposed to such vileness, and may not have seen the original message in the chat.
I wish your friend good luck. I know such things happen on Twitch. One streamer I follow will stop what she's doing, go to full screen and rant at the poster that Twitch is not a dating site and they want to get onto pornhub, or Tinder if that's what they're looking for, before they are banned. Her stream is family friendly too, so you know she's holding back on what she really wants to say.
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Optimism is the faith that leads to achievement; nothing can be done without hope. - HELEN KELLER
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