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--- Blogs, Forums, Chats (*confused*) (http://www.gatchamania.net/threadid.php?threadid=1896)
Blogs, Forums, Chats (*confused*)
Sorry for bothering everyone with this. I don't know if this actually qualifies as a rant, but I must admit to being very confused and rather hurt.
I'm sure some of you have your own blogs and obviously you've chatted with people not just in this forum, but other chatrooms as well.
You see, I'm writing a blog for Animax in Asia and India, mainly about anime, stuff of interest to the fandom. Or at least I think are of interest, since I only base it on the various fora that I'm a member of. As a reader of blogs, I sometimes comment on items that I find interesting in the blogs of certain friends. Other times, I don't.
But, in the Animax blog, the members of the website have been using it as a chatroom. Instead of posting questions or making requests about future topics for the blog or even giving suggestions on how to improve the channel itself, the members have been abusing the comments box as a chatroom. There was one particular blog wherein four chatters alone flooded the comments section with chat and spam, that it ran to 100 pages or 1,000 messages.
Frankly, I've been ignoring what they've been doing. I've also been ignoring the way these fans have been pushing the website with their constant changing of Profiles, Nicks, Avatars, and violating actual copyright rules on the site. I've also ignored the way these fans have been taunting the moderators to ban them. Let's face it. THEY KNOW THEY'RE DOING WRONG AND YET THEY JUSTIFY THEY'RE NOT SUPPOSED TO BE SCOLDED/SUSPENDED/BANNED FOR IT BECAUSE THEY ARE MEMBERS. As they say, THE CUSTOMER IS ALWAYS RIGHT.
But, I had to draw the line already when these chatters actually started quarreling in the blog. There were exchanges of "I HATE YOU!" and so many other bad stuff. I'm a moderator of a community myself and, in times like these, I had to do something. I already reported it to the Webmaster, but she would not do anything and even asked me to wait for the site revamp. But...even if the site is revamped, it would be useless if nothing is done about the behaviors of these fans.
Needless to say, I decided to address the problem of the blog and the website once and for all. I explained that the glitches iin the site are also due in part to their abuse of the functions. One member said that newbies should be forgiven for Netiquette lapses because they didn't know the rules in the Animax site. The problem is the rules are there and they are the same in all the forums that I've been to. Don't flame. Respect the moderators. Do your chatting in the proper places. It's not that they don't know the rules; they love breaking them. While some have apologized for what they've been doing, there were many stubborn people who insist that it's the site and Animax that's at fault for NOT GIVING THEM WHAT THEY WANT. Heck, someone in the India version of the site even accused me of being RACIST. To think that many copyright violations that were specifically prohibited by Animax were committed by the Indian fans.
Frankly, I don't know what to make of this anymore. I'm also very sick and tired of having to deal with these obnoxious fans. I've already tried quitting writing the blog, but Animax did not want to let me go. After the way I had scolded their members, I'm already expecting that they would let me go. Besides, Animax doesn't even pay me for articles I do for their blog site. It's just not worth the grief and all the aggravation that I had to go through with these fans.
Seriously, I would just like to ask anyone here who has had a blog or those who are managing communities and fora. Did I do wrong for trying to put these members back in line? Is it really that difficult to act like a decent human being and not act like a brat on the Internet? If faced with a problem like this, what would you do? I want to quit, but I know I would really feel so bad about doing it because I was actually given the greenlight to interview key people in the Japanese animation industry. I wanted to do these for the fans, so that they could learn something. But given how these anime fans are misbehaving, I really don't think it's worth doing anything for them anymore. Lord knows I've done a LOT for them in terms of getting their programs aired, fighting for events that they like, etc.
What do you guys think?
Rory, I understand what you're going through and am the moderator of a couple of forums myself.
When they join, they should read the terms of use, and if they don't then that is their own lookout.
Perhaps you should post a blog entry on this topic, explaining clearly the rules and what you will and will not tolerate. You should also explain how their changing of nicks, etc., pushes the system and causes glitches.
Then , you must make it clear that from now on, anybody who volates will be banned.
With blogs, though, you can't stop people using the comments almost as a chat room. But as long as the comments are about the blog topic, let them go. Once it degerates into personal messages, post a comment in the thread as a reply asking them to take it offline to another venue.
When flame wars start, again, post a comment in that thread asking to cease and desist and if they continue they will be banned.
And then do it.
Unfortunately, being a moderator is like being a combination policeman, teacher and parent. Is hard, but you need to keep control.
Hope this helps!
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"When I'm old, I don't want them to say of me, "She's so charming." I want them to say, "Be careful, I think she's armed." -G. Stoddart
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Rory, sh$t like this eventually happens on every site, especially when the members are kids (at heart or mind). I know it's very annoying and you feel like drawing a cyber blaster and them all.
Think them as mindless kids who's bickering just aren't worthing your time and patience. If you promote equality some nasty troll would naturally call you a racist because s/he knew it will get you this way. From what you've said I understand some of them just like to insult others. This kind of users requires really mean moderators. Do whatever your mod status allows. Delete accounts. Temporaily ban the niff starters! If you can't do it permanently.
You can threaten them that the site will close if they don't stop. Or just ignore them!
Now I suppose there must be some good mannered ones among the naughty crowd. Turn those on you side. The mod alone can stand up a thousands flamers but turn the normal members against the trolls. Make those personna non gratta .If everybody is against them they will either shut up or leave the boards. Is better that way.
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It is the tiny spark of humanity that adds blaze to a villain
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I for one, know nothing about a roll as a moderator Rory, but I hope your situation gets better!
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" No gratitude needs to be voiced, your mind speaks to us!"
Racer by day, Feather Thrower all the time!
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Some blog sites have a setting where you have to approve each comment before it gets posted. That can cut both ways -- you need to approve things fast, and allow things that don't agree with you, or you risk being accused of only putting up comments you like, but it will move the abuse to another site.
It's like parenting, constant vigilance. If you let one get away with a bit, the next will try, and the slippery slope begins, and when you do crack down, you get told "but you let him do it, and he's worse than me, and I didn't know and,..."
I've been on both sides. The longer you make allowances, the harder it is for both sides, and the bystanders.
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Between stimulus and response there is a space.
In that space is our power to choose our response.
In our response lies our growth and our freedom.
- Viktor E. Frankl
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I don't know if this has been said Rory, but I have found that Blogs, chatrooms and even the Yahoo groups have people who just join but don't do anything else and just forget about the groups. Now I don't mean lurkers who are too shy about posting and just read.
Also, there are the spammers who post stuff that don't deal with anything remotely with whatever the groups, blogs, chatrooms, etc are about and then there's those people like you said at the beginning that just post "I hate you." stuff, which I have experienced myself in another forum.
I find it just annoying and glad that I am with a group of like minded people (mad people) who are so friendly and hellpful when a member of this group is in trouble and give advice and comfort.
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Eagle in Residence
Tempory Frisker
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Don't worry about not replying straight away as sometimes I disappear couple of weeks or something like that as I am either busy or just too busy playing on my PS3 but I always come back here where the madness never ends.
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Eagle in Residence
Tempory Frisker
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Great company always is therapeutic Rory!
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" No gratitude needs to be voiced, your mind speaks to us!"
Racer by day, Feather Thrower all the time!
I never knew that madness is a cure for a fever or a cold.
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Eagle in Residence
Tempory Frisker
It takes your mind off of anything... the madness here that is!
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" No gratitude needs to be voiced, your mind speaks to us!"
Racer by day, Feather Thrower all the time!
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It is the tiny spark of humanity that adds blaze to a villain
Yes it was and I still stand by it, but what I didn't know was the madness could cure flu or similar illness.
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Eagle in Residence
Tempory Frisker
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It is the tiny spark of humanity that adds blaze to a villain
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